MESsites / HELP CENTER
Find practical guides to your restaurant dashboard, menus, photos, billing, and website setup. Search the guides below for clear, step-by-step help.
Getting started
Create your free restaurant account, confirm your email using the dashboard link, and complete Restaurant Details, hours, menus, and your logo. The 7-day trial does not need a payment card. Your launch checklist tracks remaining tasks.
Restaurant details
Open Restaurant Details to set business name, phone, address, social profiles, and operating hours. Upload a logo under the applicable logo control. Save, then preview your public website from the top navigation.
Website theme
Choose the Minimal website design, typography, appearance, and accent color. Animation preferences apply to the public restaurant website, not the editing dashboard. Save Website Theme to publish changes.
Menus
In Menus, pick AI Import PDF, Upload PDF Only, or Build Manually. A menu can be saved as a draft before publication. Menu order and visibility are managed from Your Menus. The separate menu editor loads the menu you select, keeping the dashboard faster.
Menus
Open Edit Menu, expand the category you need, change dish names, descriptions and prices, and reorder items with the drag handles. Photos may be uploaded or selected from Files. Save Draft to keep changes private; Publish & Make Menu Live when ready.
Menus
Within an individual menu, expand Menu PDF to attach an existing menu PDF, upload a new file, or provide a supported PDF URL. Turn on Show to display the download link only when a PDF is attached. On Your Menus you can mark each menu active and set whether its prices appear publicly.
Guest features
On the public menu, guests can tap a dish to see a larger photo and add quantities to a call-in list. The floating bag opens the list; it can be copied or printed. This does not place an order or collect payment. Restaurant staff confirm availability, price and total by phone.
Pages
Use Navigation to choose the pages and order shown to visitors. Edit Home, About, Specials, Gallery, Contact, Employment, Private Events and Custom Pages from their dashboard sections. Check the public site after saving.
Marketing
SEO & Tracking includes search appearance, structured data and a Google Analytics measurement ID. Tracking Code accepts requests for additional Head, after opening Body, and before closing Body snippets. For network security, executable snippets require administrator review before becoming live.
Marketing
Announcements can show timed promotional messages. Popup highlights a promotion, optionally with a photo and a link. Use the website preview to review changes, and avoid disruptive promotions.
Forms
Website Forms can route Contact, Employment and Private Events submissions to designated recipients. Test each form on your live site and verify email delivery. Do not publish sensitive private files on the public website.
Files
The Files section lists uploaded restaurant-specific images and PDFs, with links to view, download or reuse them. Uploaded images can be selected in supported photo pickers. Files in use may be protected against deletion.
Billing
Under Billing, save a payment method, review the subscription, and check billing activity. A paid plan enables custom-domain requests. Monthly billing is on the first, with any initial prorated amount clearly reviewed before approval. Cancelling should stop future renewals, subject to the current billing and recovery policy.
Domains
Open Connect Domain for the required steps. A paid plan is required. DNS changes must match the exact setup provided for your domain. Do not remove an existing website or email DNS records until the replacement routing and HTTPS certificate are confirmed.
Support
Signed-in restaurant owners can send support requests directly below. One-time setup services can help with domain connection, business email and preparing your site. These are separate from the monthly plan and are not automatically charged at signup.
Website pages
Enable the FAQ page in Website Pages, then open FAQ to add questions and answers. Reorder or remove entries, save, and check how the FAQ appears on your live restaurant website.
Restaurant details
Set regular hours in Restaurant Details. Use additional time slots for lunch breaks or split shifts, and Holiday & Special Hours for dates when your normal schedule changes.
Email marketing
Choose whether to show the built-in email signup, link to another signup service, or hide it. Confirm subscriber opt-in and make sure sending is configured before running campaigns.
Legal & accessibility
Review the starter privacy, terms and accessibility information for your business. Add descriptive image text, test navigation by keyboard, and get clear permission before sending promotional messages.
Photos & files
Use Gallery for photos shown to visitors. Your Files area stores restaurant-specific images and PDFs; use Starter Images, when offered, to select sample photos without uploading duplicates.
Optional services
Need MESsites to make a small content edit? Signed-in customers can request a $100 one-time standard update below. Domain assistance, business email setup and complete website setup are separate optional services. Nothing is charged when you submit a request.
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Email support@messites.com. Restaurant owners can log in to send a support ticket or request a one-time website update from this page.
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